aSASSYries-FAQ
Here are some of the most Frequently Asked Questions.  If you do not receive the answer to your question here,
email us at
CustomerService@aSASSYries.com, or, call 706.392.2590. We will respond to all email inquiries within 24
hours.
Item Availability- We make every sound effort to keep our inventory levels sufficient for demand of our
products. If for some reason an item is not available you will be informed by email and any credit card charges
will be adjusted accordingly.

What methods of payment do you accept?- We process  all payments through Paypal; we will never see your
credit card information, thereby, keeping your card number private and secure.

Is your site secure? We host our website and shopping cart through Yahoo. Our site and your information is
protected by the state-of-the-art protection that Yahoo provides to all of their sites and affiliations.

Do you have a minimum order requirement? No, you can purchase as little or, as much as you would like.
However, we have frequent coupons and specials that require a minimum purchase.

How can I track my order? Once you place your order, we will send you a confirmation email, and once your
order is shipped, we will send  shipping confirmation email with a link to UPS and your package tracking
number.

What is your Refund Policy? For refunds, a customer may return any accessory within 14 days of the shipping
date for a full refund if the product is in the original condition and packaging.  If you would like to return a
product after 14 days, we will issue you credit to use at any time or we can send you another accessory of
equal or lesser value.  We do not issue refunds if the customer alters the jewelry. The customer is responsible
for the shipping and handling fees towards returning the product.  Upon receipt and examination of the
product, the original purchase price will be credited to the customer minus the shipping and handling fees
paid for the original sending of the product. We also recommend using www.aSASSYries.com as the address
name when returning or exchanging merchandise.

What is the aSASSYries Consultant Program? We would be more than happy to give you more information; email
us at Consultants@aSASSYries.com
aSASSYries Company, Copyright 2007, All Rights Reserved-Violators will be prosecuted.
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